Contact Us

Have a question about one of our reviews, spotted something that needs updating, or want to share your experience with a casino we cover? The team at USA Casino is happy to hear from you. Use the details below to get in touch — we read every message and aim to respond within two business days.

Email Us Directly

The best way to reach us is by email. Whether your question is about a specific casino listing, a bonus term you'd like us to clarify, or a general query about how we research and rank the sites on this platform, drop us a line at [email protected].

We aim to reply to all enquiries within 48 hours on business days. During busy periods it may take a little longer, but we will get back to you.

What We Can Help With

Here are the kinds of messages we receive most often and are well-placed to help with:

• Review questions — If you have a question about any of the casinos we've reviewed, including their current offers, licensing status, or payment methods, let us know and we'll look into it.
• Factual corrections — Our reviews are researched carefully, but the online casino space moves fast. If you believe something on our site is out of date or inaccurate, please tell us — we take that seriously.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, we can point you toward the right support services. You can also visit our responsible gambling page for guidance and resources available in the US.
• Editorial feedback — Suggestions about how we compare casinos, what criteria we should add, or what you'd like to see covered are always welcome.
• Partnership or press enquiries — If you represent a brand or publication and would like to discuss working with us, please reach out via the email above with full details.

What We Are Not Able to Help With

As an independent comparison and review site, there are some things that fall outside what we can do:

• We are not affiliated with the casinos we review, so we cannot intervene in account disputes, withdrawal delays, or customer service issues on your behalf. For those, contact the casino's own support team directly.
• We do not offer legal or financial advice. If you have a question about gambling regulations in your state, consult the relevant state gaming authority or a qualified legal professional.
• We cannot process refunds, bonuses, or account changes — those are handled entirely by the casinos themselves.

Share Your Casino Experience

Reader feedback genuinely improves what we do. If you've played at one of the casinos listed on USA Casino and have something useful to share — whether that's a smooth experience worth highlighting or a concern you think other players should know about — we'd like to hear it.

We review reader submissions before acting on them. We don't publish individual comments verbatim, but verified patterns of feedback can and do influence how we score and rank casino sites over time. Our editorial positions are independent: commission relationships do not determine rankings, and reader feedback is one of the inputs we use to keep assessments grounded in real-world experience.

You can read more about who we are and how we approach our work on the About Us page.

Responsible Gambling — Getting Help

If gambling has stopped being enjoyable or is affecting your finances, relationships, or wellbeing, please reach out to a support service rather than waiting. The following organisations offer free, confidential help to people in the United States:

• National Council on Problem Gambling (NCPG) — Helpline: 1-800-522-4700 (available 24/7)
• Gamblers Anonymous — Peer support groups across the US; find a local group at gamblersanonymous.org
• Your state gaming authority — Most licensed states operate self-exclusion programmes. If you want to restrict your own access to online gambling, contact your state's regulator directly or visit our responsible gambling page for more detail.

Setting deposit limits, spending limits, and session time reminders before you play is one of the most practical steps you can take. Reputable licensed casinos are required to offer these tools — if you can't find them easily on a site, that's worth flagging to us.

Our Editorial Standards

USA Casino covers new and established online casinos available to players in the United States. Every casino we feature has been researched for licensing status, game fairness, payment reliability, and responsible gambling provision. We do not accept payment to improve a casino's position, and our editorial team operates independently of commercial arrangements.

If you believe a casino we've rated highly has a serious problem that we've overlooked, please email us with as much detail as you can. We take those reports seriously and will investigate before making any editorial changes.

For our site policies, including how we use your information, see our Terms and Conditions.